Job Details

**Sportsbook Assistant Manager, Louisiana**

at FanDuel Louisiana **ABOUT FANDUEL GROUP**

FanDuel Group is a world-class team of brands and products all built with one goal in mind to give fans new and innovative ways to interact with their favorite games, sports, teams, and leagues. Thats no easy task, which is why were so dedicated to building a winning team. And make no mistake, we are here to win, but we believe in winning right. That means well never compromise when it comes to looking out for our teammates. From our many opportunities for professional development to our generous insurance and paid leave policies, were committed to making sure our employees get as much out of FanDuel as we ask them to give.

FanDuel Group is based in New York, with offices in California, New Jersey, Florida, Oregon, Atlanta and Scotland. Our brands include:

* **FanDuel** A game-changing real-money fantasy sports app

* **FanDuel Sportsbook** Americas #1 sports betting app

* **TVG** The best-in-class horse racing TV/media network and betting platform

* **FanDuel Racing** A horse racing app built for the average sports fan

* **FanDuel Casino & Betfair Casino** Fan-favorite online casino apps

* **FOXBet** A world-class betting platform and affiliate of FanDuel Group

* **PokerStars** The premier online poker product and affiliate of FanDuel Group

**THE POSITION**

Our roster has an opening with your name on it

The Sportsbook Assistant Manager will lead the team and the overall management of the sportsbook in the absence of the Sportsbook Manager and/or Sportsbook General Manager. As an Assistant Manager, you will motivate the team to excel in a fast-paced environment and create a memorable experience for FanDuel customers.

**THE GAME PLAN**

Everyone on our team has a part to play

* Assist the Sportsbook Manager and/or Sportsbook General Manager in identifying high and low performing aspects of the sportsbook and developing a strategy focusing on performance growth

* Assist the Sportsbook Manager and/or Sportsbook General Manager in identifying high and low performing aspects of the sportsbook and developing a strategy focusing on performance growth

* Responsible for the overall Sportsbook Operations in the absence of the Sportsbook Manager and/or Sportsbook General Manager

* Provide guidance and feedback to the sportsbook team to get them working to a high standard and ensure that the sportsbook team is delivering to the customer

* Build strong relationships with customers and create an experience that help built customer retention

* Assist with and lead regular team meetings in the absence of the Sportsbook Manager and actively engage the team

* Gather data on customer feedback and comments on the floor regarding their experiences in FanDuel sportsbook

* Ensure that any internal and external incidents are immediately reported to the correct authorities

* Ensure that all staff are adhering to the compliance policies and procedures that are put in place

* Lead the team in implementing new promotions and initiatives within the sportsbook to drive market growth

* Ensure that the correct cash control systems are being followed and take responsibility for rectifying any issues should they occur

* Carefully observe all monitored customers and ensure that the team is always fully engaged in the MCR process

* May be responsible for cash management, surveillance and/or third-party security services operations

**THE STATS**

What we're looking for in our next teammate

* Associate degree and/or bachelors degree in Finance or Business-related area preferred

* Minimum of 2 years of experience with cash handling and sportsbook betting experience preferred

* At least 1 year of ticket writer/cashier experience preferred

* Strong background and in-depth knowledge of the gaming industry and betting process required

* Union experience preferred

* Ability to operate the Sportsbook tracking system and Title 31 software system are preferred

* Must be able to obtain and maintain a gaming license and satisfy all regulatory requirements

**THE CONTRACT**

We treat our team right

Competitive compensation is just the beginning. As part of our team, you can expect:

* An exciting and fun environment committed to driving real growth

* Opportunities to build really cool products that fans love

* Mentorship and professional development resources to help you refine your game

* Flexible vacation allowance to let you refuel

* Hall of Fame benefit programs and platforms

FanDuel Group is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don't tolerate bias, judgement or harassment. Our focus is on developing employees so that they reach their full potential.

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As set forth in FanDuels Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else invo